Contact Us
How to Reach Us
Whether you have a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed platform, this is the right place. The team behind Sweepstakes reads every message and aims to respond within two business days.
You can reach us directly by email at [email protected]. Please include as much detail as you can — which platform your question relates to, the state you're in if it's about availability, and what you'd like us to look into. That helps us give you a useful answer rather than a generic one.
What We Can Help With
- Review accuracy: If a welcome offer, excluded state list or redemption threshold has changed since we last updated a page, let us know. We fact-check regularly, but sweepstakes platforms update their terms often.
- Site corrections: Spotted a broken link, a missing detail or a page that doesn't load correctly? We want to fix it.
- Editorial enquiries: Journalists, researchers or operators who want to discuss how we assess and rank platforms are welcome to write in.
- Responsible play concerns: If you or someone you know is struggling with compulsive play, our responsible gambling resources are a better starting point than this contact form — they include direct links to support organisations.
What We Are and How We Work
Sweepstakes is an independent comparison site covering sweepstakes casinos and social casinos in the US. We research and review platforms that operate under the promotional sweepstakes model — meaning players use virtual coins rather than wagering real money in the traditional sense. Our editorial assessments are based on desk research, a review of each platform's published terms, and ongoing monitoring of their offers and availability.
We earn commission when readers follow our links and sign up to a listed platform. That commercial relationship does not determine how we rank or write about any operator — our about us page explains our assessment method in full. If you believe a ranking or write-up is unfair or inaccurate, email us with the specifics and we will review it.
A Note on Platform-Specific Questions
We are not representatives of Crown Coins, Spinblitz, Lone Star, Free Spins Casino, SplashCoins, MegaBonanza, Spree, Blitzmania, Card Crush or SweepKing. We cannot access your account, process a redemption, reverse a transaction or intervene with a platform's support team on your behalf. For anything account-related — identity verification, coin balances, redemption status, technical faults — you will need to contact the operator directly through their own support channel.
What we can do is update our review if a platform's terms or behaviour no longer match what we have published. That kind of flag is genuinely useful, and we take it seriously.
Advertising and Partnership Enquiries
If you represent a sweepstakes casino or social casino platform and would like to discuss how Sweepstakes covers new operators, you are welcome to write to us at [email protected]. Please note that paid placement does not guarantee a positive review, and our editorial ratings are not for sale. Any commercial arrangement would be disclosed clearly to readers, in line with the site's standard affiliate disclosure.
Our Full Policies
For the rules that govern how this site operates, including how we handle data and what our affiliate relationships cover, see our terms and conditions. For guidance on playing responsibly and links to US support organisations, visit our responsible gambling page.
We are a small editorial team. We do not have a phone line or live chat. Email is the only way to reach us, and it is the best way — we keep a written record and can give a more considered reply than a quick call allows. Write to us at [email protected].