Today’s LeadBIG guest post is from Ron Ricci and Carl Wiese. It’s an excerpt from their new book The Collaboration Imperative: Executive Strategies for Unlocking Your Organization’s True Potential. You can connect with Ron and Carl on Facebook and Twitter as Cisco Collaboration.
Most members of high-performing teams report that it’s fun and satisfying to work on collaborative teams because they are asked to contribute at their highest potential and they learn a lot along the way.
10 characteristics of high-performing collaborative teams
- People have solid and deep trust in each other and in the team’s purpose — they feel free to express feelings and ideas.
- Everybody is working toward the same goals.
- Team members are clear on how to work together and how to accomplish tasks.
- Everyone understands both team and individual performance goals and knows what is expected.
- Team members actively diffuse tension and friction in a relaxed and informal atmosphere.
- The team engages in extensive discussion, and everyone gets a chance to contribute — even the introverts.
- Disagreement is viewed as a good thing and conflicts are managed. Criticism is constructive and is oriented toward problem solving and removing obstacles.
- The team makes decisions when there is natural agreement — in the cases where agreement is elusive, a decision is made by the team lead or executive sponsor, after which little second-guessing occurs.
- Each team member carries his or her own weight and respects the team processes and other members.
- The leadership of the team shifts from time to time, as appropriate, to drive results. No individual members are more important than the team.
A team charter paves the way for collaborative success by providing clarity that builds trust and accountability. With a team charter in place, you’ll be able to unlock the potential value of your people by empowering them to contribute.
In the long run, teams with a clear purpose and good chemistry drive business results. Job satisfaction goes up, employees stay engaged in their work and everybody wins.